|
Write a letter seeking
apology for poor service rating on Customer Questionnaire.
|
Dear Sir,
We would like to convey our thanks to you for taking the time to fill out our
questionnaire during your stay with us. We highly appreciate the comments of our customers
as they are vital for us to continue improving our accommodations.
We would like to further inform you that the problems that you mentioned have been brought
to the attention of our housekeeping department. While the lack of service you experienced
is unusual and not the standard of our motel, there is absoultely no excuse for a
lackadaisical attitude on the part of any of our employees. We are extremely sorry for the
inconvenience caused to you.
We value your comments and hope that you will give us another chance to serve you.
Thanking you
Yours truly,
|
|
|
|
