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Dear --
Re: Use of inaccessible technology
This is to inform you that on (date), I tried to use the (name the agency's
program/service) at (location, date and other important details of the service). However,
your (name the program/ service) is not accessible to me. I am disappointed because
I cannot use (name the feature or function causing the problem) because (describe what
happens or does not happen). Since your (name the program, service, or activity) is
inaccessible, I cannot (describe how the product's inaccessibility affects your ability to
work, etc).
I would appreciate if you try to resolve the problem by (state the specific action you
want - modification or replacement of the technology, etc). Kindly contact me if you need
additional information. I shall look forward to working with you to find a resolution to
my accessibility problem.
Sincerely,
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