Your name, address
Date
Business/company
name and address
Dear Sir/Madam:
This is
to inform you that on (date
of the contract), I (purchased/rented/ leased) a (product/service) from you
at a price of (details
about model/serial number, amount etc.).
I would
like to bring to your attention that the purchase agreement was made at your store located
at (give
details about the location of the store, the person you dealt with and any particular or
relevant representations made to you about the product, goods or services).
However, I am facing problem with it (state your problem).
I would
appreciate it highly if you work towards resolving my problem in the following manner
(state how you want it to be resolved - by mending the product or getting a suitable
replacement).
I shall
look forward to your immediate reply. In case you have any queries, you can contact me at
my home telephone number at (phone no and time for calling).
Yours
truly,
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