Write a letter complaining about the irresponsible work.

Dear Sir/Madam

Order No. ________

Kindly check for the error made by your company in filling our order no. (---) dated (---). We had ordered (number of goods ordered) Ultra super-long-life premium batteries, but your dispatch office sent only (received goods).

Kindly send the balance of (---) batteries by (date). Since we value your business, we wait till (date), otherwise we will be forced to take further action. 

Yours sincerely