Response to Customer After Losing Sale-10

Dear Felix

While we’re sorry Agarwal Imports and Patel Boat & Repair were unable to reach an agreement about bulk order pricing, we appreciate your straight forwardness and honesty. We find your business style to be quite refreshing.

Despite our disappointment, we thank you for allowing Agarwal the opportunity to pitch our foreign boat parts and products.

In the next few weeks, I’m going to put together an additional proposal and resubmit it for your review. I believe Patel Boat & Repair will benefit financially by reconsidering Agarwal’s proposal.

Regards
Lydia