Response to Objection - Bad Experience Company-3

Dear Felix

I hope you will reconsider Batra Advertising & Public Relations before signing a contract with another public relations firm. I realize there have been numerous communication breakdowns between my creative directors and your writing staff.

For the record, I take full responsibility for my employees’ inappropriate behavior toward your staff. A few months ago, I enrolled my team of creative directors (as well as myself) in a course called “Communicating in a Win/Win Situation.” It’s been the wisest investment I’ve made for my company.

I firmly believe Batra is ready to forge ahead in a new team-oriented partnership with Gulf Coast Airlines.

Regards
Lydia